You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. They are working.but I would like to be able to access the Mouse and. Can't re-install drivers as it says they are already on the system, but can't uninstall them either as they are not in my list of programs. Microsoft 5050 Wireless Keyboard & Mouse Not Detected: Hi, Wireless Mouse and Keyboard 5050 not being detected.
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